Terms and Conditions

Last Updated: 19.02.2025

Welcome to www.Neogro.in . These Terms and Conditions govern your use of our website and services. By accessing or using this website, you agree to comply with these terms.


1. General Information

  • This website is operated by Neograft hair clinic  Throughout the site, the terms “we,” “us,” and “our” refer to neogro.in.
  • By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
  • We reserve the right to update, change, or replace any part of these Terms and Conditions at any time without prior notice.

2. Use of the Website

  • You must be at least 18 years old to use this website or make a purchase.
  • You agree to use this website for lawful purposes only and not engage in any fraudulent, misleading, or harmful activities.
  • We reserve the right to refuse service to anyone for any reason at any time.

3. Product Information & Pricing

  • We strive to provide accurate product descriptions, images, and prices. However, we do not guarantee that all information is error-free.
  • Prices for our products are subject to change without notice.
  • We reserve the right to discontinue any product at any time.

4. Orders & Payments

  • All orders are subject to availability and confirmation.
  • We accept payments via [Payment Methods – e.g., Credit/Debit Card, UPI, Net Banking, Phonepe.
  • In case of a payment failure or unauthorized transaction, we reserve the right to cancel the order.

5. Shipping & Delivery

  • Orders will be processed and shipped within 3 business days.
  • Shipping times may vary depending on location and external factors beyond our control.
  • We are not responsible for any delays caused by the courier service.

6. Returns & Refunds

  • We accept returns within [Return Period] days of delivery, provided the product is unused and in its original packaging.
  • Refunds will be processed after the returned item is inspected.
  • Certain products, such as medicinal items, may not be eligible for return due to hygiene and safety concerns.
  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

7. Privacy Policy

  • Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.
  • By using this website, you consent to our data collection and usage practices as described in the Privacy Policy.

8. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or services.
  • We do not guarantee that our website will be uninterrupted, secure, or error-free.

9. Intellectual Property

  • All content on this website, including images, text, logos, and graphics, is the property of neoshop.in and protected by copyright laws.
  • You may not reproduce, distribute, or use any content without our prior written permission.

10. Governing Law

  • These Terms and Conditions shall be governed by and interpreted in accordance with the laws of chandigarh India .
  • Any disputes arising under these terms shall be resolved in the courts of chandigarh.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Neograft hair clinic 
neograftoffice@gmail.com
+919041999199
S.c.o 3009-3010 sector 22 d chandigarh pin 160022


By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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