Terms and Conditions
Last Updated: 19.02.2025
Welcome to NeoGraft Store. These Terms and Conditions govern your use of our website and services. By accessing or using this website, you agree to comply with these terms.
1. General Information
- This website is operated by Neograft hair clinic Throughout the site, the terms “we,” “us,” and “our” refer to MyNeoGraft India Store.
- By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
- We reserve the right to update, change, or replace any part of these Terms and Conditions at any time without prior notice.
2. Use of the Website
- You must be at least 18 years old to use this website or make a purchase.
- You agree to use this website for lawful purposes only and not engage in any fraudulent, misleading, or harmful activities.
- We reserve the right to refuse service to anyone for any reason at any time.
3. Product Information & Pricing
- We strive to provide accurate product descriptions, images, and prices. However, we do not guarantee that all information is error-free.
- Prices for our products are subject to change without notice.
- We reserve the right to discontinue any product at any time.
4. Orders & Payments
- All orders are subject to availability and confirmation.
- We accept payments via [Payment Methods – e.g., Credit/Debit Card, UPI, Net Banking, PayPal, etc.].
- In case of a payment failure or unauthorized transaction, we reserve the right to cancel the order.
5. Shipping & Delivery
- Orders will be processed and shipped within 3 business days.
- Shipping times may vary depending on location and external factors beyond our control.
- We are not responsible for any delays caused by the courier service.
6. Returns & Refunds
- We accept returns within [Return Period] days of delivery, provided the product is unused and in its original packaging.
- Refunds will be processed after the returned item is inspected.
- Certain products, such as medicinal items, may not be eligible for return due to hygiene and safety concerns.
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
7. Privacy Policy
- Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.
- By using this website, you consent to our data collection and usage practices as described in the Privacy Policy.
8. Limitation of Liability
- We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or services.
- We do not guarantee that our website will be uninterrupted, secure, or error-free.
9. Intellectual Property
- All content on this website, including images, text, logos, and graphics, is the property of MyNeoGraft India Store and protected by copyright laws.
- You may not reproduce, distribute, or use any content without our prior written permission.
10. Governing Law
- These Terms and Conditions shall be governed by and interpreted in accordance with the laws of chandigarh India .
- Any disputes arising under these terms shall be resolved in the courts of chandigarh.
11. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Neograft hair clinic
neograftoffice@gmail.com
+919041999199
S.c.o 3009-3010 sector 22 d chandigarh pin 160022
By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
